Marcus Managed Services
HP Authorized Service Provider
Services Delivery
Marcus is amongst the Top 5 HP ExpertOne Service Providers in India. Marcus brings the entire suite of
HP product services for servers, storage, desktops, laptops, workstations, printers, and networking. We
have a strong team of HP Certified Engineers to diagnose and handle all customer complaints quickly and
efficiently. Marcus has an automated Call-to-Closure Service Management System, developed in-house,
delivering quick tracking and prompt status updates.
Marcus assures a 4hr response time and commitment to resolution of queries as per SLA agreements. The
entire process is certified and compliant with ISO 9001:2015.
The HPI & HPE Services Include
- Warranty services
- AMC services
- Post-warranty break-fix services
- Multi-Vendor AMC services
HPE Value-added Services
- HPE Annuity/Contractual Services
- HPE Proactive Select, Proactive Care, Data Center Care (DCC), Data Center Infrastructure Operations
(DCIO) – specialised services from HPE to efficiently and proactively manage the data centre
environment as well as more sophisticated & critical IT infrastructure.
- Warranty upliftment & extension services through HPE Care Pack
- HPE Packaged Consulting Services like Network Audit, Storage Assessment etc.
- Education services – Cloud, ITIL, Red Hat, VMware
Subscription Renewal & Deployment Services
Microsoft Services
Marcus offers a wide range of Deployment and Migration services for Various Microsoft Products such as:
Microsoft Licensing Solutions – Consulting, Deployment and Migration services
for:
- Cloud Services with Office 365 and Windows Azure
- Deployment of Skype/Lync for communications and collaboration
VMWare Services: Design & Deployment
- Capacity planning to convert from physical to virtual environment
- Virtualized environment assessment, VSphere Optimization Assessment Services
- vSphere, VCOPS, VSOM, VDPA, SRM, VCloud Suite deployment services
Citrix Deployment & Subscription Renewal
- XenDesktop Services
- XenApp Services
- XenMobile Services
- NetScaler Services
Security Services
- Basic Firewall configuration & subscription renewal
- Advanced Firewall configuration
- Network assessment services
- Implementation of security solutions
Network Services
- Site assessment & design
- Basic Switch configuration and AMC services for CISCO & Aruba
- Advance Switch configuration
- Router configuration
- Passive network design & deploymentWireless network site survey
- Campus wide WIFI